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Insurance Customer Service Representative - Salary: $17.98 - $18.98/hr

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Service
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19000003 Requisition #
Insurance Customer Service Representative
 
Salary: $17.98 - $18.98/hr
 
Schedule during training: Daytime hours with Thursdays and Sundays off. 
After training: Schedule may be a daytime or evening shift.
 
We know you know GEICO. But you should get to know us for great careers, too. And, right now, we’re looking for an Insurance Customer Service Representative to start a GEICO career in San Diego, CA. As an Insurance Customer Service Representative in a call center environment, you will take ownership for each customer interaction while educating and counseling policyholders on making the right decisions.
 
At GEICO, it’s not just a job, it’s growth and opportunity.
There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as an Insurance Customer Service Representative can become a career in the most unexpected and rewarding ways.
 
  • Our GEICO Insurance Customer Service Representatives earn an hourly salary of $17.98 - $18.98/hr and average two promotions within the first year
  • Receive ongoing coaching and feedback to develop your skills and advance your career
  • Service prepares you for advancement into other leadership opportunities throughout GEICO
 
“It is challenging yet rewarding to anticipate their needs and exceed their expectations.” Miesha S., GEICO Associate since 2002
 
Get ready to join a company you can believe in and work alongside a team of associates who care. On a team with solution-oriented service associates focused on customer retention, you will:
  • Become a trained insurance professional and help customers service their insurance policies through exciting life events
  • Ensure customers have the right level of coverage while identifying and resolving customer conflicts
  • Interact internally with all GEICO departments and externally engage with policyholders, Department of Motor Vehicles, Registry of Motor Vehicles, banks, dealerships and other insurance companies
 
We are looking for people with results they are proud of, such as:
  • High school diploma or equivalent
  • Good customer service skills or prior experience
  • Strong attention to detail with time management and decision-making skills but also described as someone with high energy and driven to be the best
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center
About benefits:
As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. We said it’s more than a job! Our benefits ensure a long-lasting career with us as your personal life and needs change. See for yourself here.
 
About our location:
This position is based in San Diego, CA. Get to know a little more about our location here and find out what makes working here pleasantly unexpected for our associates.
 
GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.
 
For candidates in the San Francisco or Los Angeles area:
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
GEICO will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652
 
#sandiego

About Geico
For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:
  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.


How to Apply
Click "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for

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