🌎
This job posting isn't available in all website languages

Customer Service Representative

📁
Service
📅
2000002M Requisition #
Customer Service Representative
 
Salary: $17.00  / hourly
 
We know you know GEICO. But you should get to know us for great careers, too. And, right now, we’re looking for Insurance Customer Service Representatives to start a GEICO career in our new Lenexa, KS office. As an Insurance Customer Service Representative in a call center environment, you will take ownership for each customer interaction while educating and counseling policyholders on making the right decisions.
  
At GEICO, it’s not just a job, it’s growth and opportunity.
There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as an Insurance Customer Service Representative can become a career in the most unexpected and rewarding ways.
  • Our new GEICO Insurance Customer Service Representatives earn  $17.00 / hourly and average two promotions within the first year
  • Receive ongoing coaching and feedback to develop your skills and advance your career
  • Service prepares you for advancement into other leadership opportunities throughout GEICO
“It is challenging yet rewarding to anticipate their needs and exceed their expectations.” Miesha S., GEICO Associate since 2013
 
Get ready to join a company you can believe in and work alongside a team of associates who care. On a team with solution-oriented service associates focused on customer retention, you will:
  • Become a trained insurance professional and help customers service their insurance policies through exciting life events
  • Ensure customers have the right level of coverage while identifying and resolving customer conflicts
  • Interact internally with all GEICO departments and externally engage with policyholders, banks, and other insurance companies

We are looking for people with results they are proud of, such as:
  • High school diploma or equivalent
  • Good customer service skills or prior experience
  • Strong attention to detail with time management and decision-making skills but also described as someone with high energy and driven to be the best
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume call center

About benefits: 

As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. Some of the most popular benefits include opportunities for: Profit Sharing, 401K/Stock-Ownership plan, 2 weeks of vacation, 10 paid holidays, parental leave, and medical and dental coverage! GECIO benefits ensure a long-lasting career as your personal life and needs change. See for yourself here.
 

About our location:

This position is based in Lenexa, KS. Get to know a little more about our location here and find out what makes working in GEICO’s newest office truly rewarding and exciting!

About our location:
This position is based in Lenexa, KS. Get to know a little more about our new location here and find out what makes working here pleasantly unexpected for our associates.
 

About Geico

 

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

 

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • Parental Leave

* Benefit offerings for positions other than full-time may vary.

 

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.

 

How to Apply

Click "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for.


Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions