This job posting isn't available in all website languages

Claims Service Specialist

CSR Claims
2000002O Requisition #

Claims Service Specialist


Salary: $18.37 per hour


What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. As an Insurance Claims Specialist, you are there for our customers when they need us most - after an accident.


Accidents can be traumatic experiences, and it takes a true professional to empathize, listen and assist our customers. Through our industry-leading, paid training, you'll learn about insurance concepts and contracts, complex claims handling, liability disputes and settlement negotiation. After training, you will investigate and process a variety of insurance claims ranging from minor fender-benders to major disasters
At GEICO, it’s not just a job, it’s growth and opportunity.


GEICO associates have unparalleled opportunity for internal promotion and growth opportunities! Not only does the position start at an hourly rate of $18.37, but associates will also be eligible for a pay increase within their first few months on the job. Our claims department in Lenexa, Kansas is new so we also expect to have many promotion opportunities available including positions as coaches, supervisors, and managers!
Get ready to join a company you can believe in and work alongside a team of associates who care. 


Candidate Qualifications

• Strong customer service skills
• Solid computer, grammar and multi-tasking skills
• Strong analytical and problem-solving skills
• Ability to quickly make accurate decisions even when the right decision is less clear
• Strong attention to detail and time management skills
• Must be comfortable working in a fast-paced, high-volume call center

About benefits: 

As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. Some of the most popular benefits include opportunities for: Profit Sharing, 401K/Stock-Ownership plan, 2 weeks of vacation, 10 paid holidays, parental leave, and medical and dental coverage! GECIO benefits ensure a long-lasting career as your personal life and needs change. See for yourself here.

About our location:

This position is based in Lenexa, KS. Get to know a little more about our location here and find out what makes working in GEICO’s newest office truly rewarding and exciting!


About Geico

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:
  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • Parental Leave

* Benefit offerings for positions other than full-time may vary.

Government Employees Insurance Company is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.

How to Apply
Click "Apply for Job" to complete your application. You will need an active email address and phone number. Once you begin your application you can save it and access it later. Please include all recent work history and any other work relevant to the position you are applying for.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions