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Claims Service Representative

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CSR Claims
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200000BO Requisition #

Claims Service Representative – Indianapolis, IN 

Salary: $17.37per hour / $35,000.00 annually

 

At GEICO, our associates are the heart of the company. We’re looking for Claims Service Representatives for our Indianapolis office who are compassionate, solution-oriented, and have a passion for customer service. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S. 

 

In this role, you’ll be the first point of contact for our customers after they experience an accident, collecting facts necessary for the claim and reviewing policy contracts. Our policyholders will count on your patience and attention to detail to begin the claims process and settle undisputed non-injury claims. No two days or accidents are alike, and our Claims Service Representatives rise to the challenge and provide excellent service and advise claimants of the next steps to get them back on the road. You’ll have the support and guidance of your team and supervisor, not only as you learn the ropes, but also as you continue to grow in your role. 

 

This job is a great fit for current or future students, or people who are continuous life learners, as Claims Service Representatives are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination. 

 

Bring your passion for helping others and a desire to make impact and start a rewarding career with GEICO today!  

 

Benefits   

 

As a full-time Claims Service Representative, you’ll enjoy our Total Rewards Program*  to help secure your financial future and preserve your health and well-being, including:  

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan with Profit Sharing
  • Tuition Reimbursement
  • Paid Training and Licensures  

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. 

**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. 

 

Qualifications & Skills

  • Outstanding customer service skills and/or experience
  • Solid computer, grammar and multi-tasking skills
  • Ability to effectively communicate, verbally and in writing
  • Ability to work comfortably in a fast-paced, high-volume call center
  • Minimum of high school diploma or equivalent, college degree or currently pursuing preferred 

Government Employees Insurance Company is an equal opportunity employer.

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