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Bilingual (English/ Spanish) Claims Service Representative- Lakeland, FL

CSR Claims
190000B9 Requisition #

Bilingual (English/Spanish) Insurance Claims Service Representative Representante de Seguros Bi-lingue para Departamento de Reclamos

Salary: $32,805 / year

Start date: Now interviewing for February classes

We know you know GEICO. But you should get to know us for great careers, too. And, right now, we’re looking for Bilingual Insurance Claims Service Representative to start a GEICO career in Lakeland, FL. As a Bilingual Insurance Claims Service Representative in a fast-paced call center environment where no two days are alike, you will be the first point of contact for customers involved in accidents.

 Esto es mas que una posicion, es una oportunidad para salir adelante profesionalmente.

 At GEICO, it’s not just a job, it’s growth and opportunity.

There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as a Bilingual Insurance Claims Service Representative can become a career in the most unexpected and rewarding ways.

  • Our GEICO Bilingual (English/Spanish) Insurance Claims Service Representatives earn a starting salary of $32,805 / year and average two promotions within the first three years of employment
  • First five to six years of your career are mapped out for you with multiple promotional opportunities
  • Advance your career and become a lead, coach, trainer, or supervisor

GEICO aprecia su destreza de hablar español. Queremos ser parte de su crecimiento profesional. En esta carrera de reclamos, trabajara con un equipo quien se preocupara por usted. En esta posicion ayudara a nuestros clientes que hablan español durante el proceso de un accidente. Nuestros asociados en esta posicion por lo general reciben al menos dos promociones durante los primeros tres años. 

“I value the coaching and mentoring I have received to progress in my career at GEICO.” Razan A., GEICO Associate since 2013 

Get ready to join a company you can believe in and work alongside a team of associates who care. Using your critical thinking and customer service skills, you will:

  • Verify accident facts, determine policy coverage, and review insurance contracts
  • Interact internally with GEICO departments and externally engage with claimants, body shops, medical providers, attorneys, outside field adjusters and other insurance companies

  • Assist in settling claims where there are no injuries and all parties agrees to the accident details or escalate the claim when liability is in question or injuries are present

We are looking for people with results they are proud of, such as:

  • High school diploma or equivalent
  • Good customer service skills or prior experience

  • Solid computer, grammar and multi-tasking skillsStrong attention to detail with time management and decision-making skills but also described as someone with high energy and success-driven

  • Ability to work comfortably in a fast-paced, high-volume call center

  • Bilingual Skillset


    About benefits:

     As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. We said it’s more than a job! Our benefits ensure a long-lasting career with us as your personal life and needs change. See for yourself here.


    About our location: 

    This position is based in Lakeland, FL. Get to know a little more about our location here.

    GEICO is an equal opportunity employer.


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