Litigation Adjuster Continuing Unit - Lakeland, FL

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1600015P Requisition #
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Job Description
What sets GEICO apart from our competition?  One key factor is our ability to consistently provide outstanding claims service.  As a Litigation Adjuster, you are there for our customers when they need us most - after they have had a serious accident.  Being involved in a car accident can be a traumatic experience for most people and it takes a very special kind of person to empathize with and assist our customers when they are worried, upset, sustained or have caused catastrophic injuries or even possibly death.

As a GEICO Litigation Adjuster, you will learn how to investigate and handle a variety of claims ranging from minor fender-benders to major accidents resulting in injury claims including but not limited to catastrophic injury and files in litigation. These claims involve liability disputes that often are not cut-and-dry, and can be quite complex! 


As a newly hired associate you'll go through a comprehensive, industry-leading training program.  First, we will teach you basic insurance concepts.  Then, you will advance to learn about complex claim handling, contracts, determining legal liability of a claim, and settlement negotiation.  You will learn to ask the proper questions and listen attentively to make fair and proper settlement decisions.

You will receive fully paid training and in states that require a license we will sponsor you for your Insurance License!

As a Litigation Adjuster, you will:

  • Empathize and assist customers who have been involved in an auto accident
  • Investigate the facts of an accident that involves a liability dispute, review supporting documentation, determine who is at fault, and make decisions regarding claim payments and high profile cases
  • Reconstruct accidents and take recorded interviews over the phone
  • Investigate the nature and extent of injuries/death including but not limited to catastrophic injuries and negotiate claims to a fair resolution
  • Provide insurance information and make arrangements for repair of damage
  • Work with policyholders, claimants, doctor offices, medical insurers, auto repair shops, and often times lawyers and law enforcement
  • Attend trials and mediations with defense counsel as needed
  • Utilize our internal claims system to record, track and monitor insurance claims
  • Handling litigation files by working with defense counsel to seek a fair resolution of the case

Candidate Qualifications

  • 5 or more years of current/recent insurance industry experience to include evaluation of bodily injury, uninsured claims and litigation experience
  • Bachelor’s degree or claims designations such as CPCU, INS, AIC, or
  • Claims Law is preferred
  • Effective verbal and written communication skills
  • Excellent time management, organization, and computer skills
  • Strong analytical and problem solving skills
  • Excellent computer and multi-tasking skills
  • High level of dependability
  • Ability to gather information and make decisions
  • Demonstrated job stability
Must be able to attend Central Liability School in Virginia Beach, VA for 1 week and pass exams and training assignments (travel expenses will be paid by GEICO with daily food allowance).
For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.

Our associates' quality of life is important to us. Full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:

  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • GEICO Federal Credit Union

* Benefit offerings for positions other than full-time may vary.

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.

How to Apply
Click "Apply for Job" to complete your application. You will need an active email address and phone number. Please upload your resume, preferably as Word .doc files or PDF. Once you begin your application you can save it and access it later. Your application should include any work and/or internship experience from at least the past five years.




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